Manage the contribution your people make to your business.
In simple terms, performance management is just H.R. speak for managing the contribution your people make to your business. When done well, it brings commercial advantage. When done poorly, it costs you time and money.
The risk of doing nothing
There are no rules that say you must have performance management in place.
That said, you are more likely to achieve your strategic targets if your team know what they are and are clear on what is expected of them to get there.
Common problems we see
Growing business has no performance management in place
This wasn’t an issue when there were just a handful of employees. But now your successful business is growing. More people lead to more ambiguity.
There is a policy written down, but it’s not working
This is so common. We’ve seen money invested into H.R. systems, beautifully designed templates and well written memos from CEO’s to staff. Yet it’s not working.
Everyone believes they are performing well, but results say otherwise
Workloads feel full, yet key targets are missed and time is lost navigating through conflicting priorities.
Performance Management is a H.R. exercise
Looking at performance management in isolation, or as a ‘H.R. thing’ results in a tick box exercise, consuming resource and adding little or no value.
No clear connection between performance and reward
Rationale for bonuses and pay decisions are not transparent leaving some employees disengaged and increased risk of disgruntlement escalating into formal complaints. You may also be paying out more than you need to.
How we help
We build mature and value-adding frameworks that connect the dots between:
Company Performance: in terms of hitting or exceeding top level strategic targets.
Individual Performance: in terms of getting the best contribution to those targets out of your people.
Financial Reward: in terms of the company hitting or exceeding financial targets and the allocation of a portion of that to performing employees.
Then we support you to deliver the most important bit. Adopting the new ways of working. We train your people to understand the framework and coach them through their roles within it so that it sticks. Eventually, managing performance becomes just as embedded as delivering the year-end accounts.
Checklist
- Commercially practical framework to suit your business
- Strong connection between individual contribution to company performance
- Transparency between individual performance and financial reward
- Full support for long-term adoption into your organisation
